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1. What is a CCR?

The Consumer Confidence Report, or CCR, is an annual water quality report that a community water system is required to provide to its customers. The CCR helps people make informed choices about the water they drink. They let people know what contaminants, if any, are in their drinking water and how these contaminants may affect their health. CCRs also give the system a chance to tell customers what it takes to deliver safe drinking water.

2. Are all public water systems required to provide CCRs to their customers?

Only community water systems that serve the same people year-round provide Consumer Confidence Reports to their customers. If your water supplier is a non-community system, contact your utility for drinking water quality information.

3. How do renters get water quality information about their drinking water?

A community water system must make a good faith effort to reach consumers who do not get water bills, such as renters or workers. An adequate good faith effort would include a mix of methods appropriate to the particular system such as: posting the reports on the internet, mailing to postal patrons in metropolitan areas, advertising the availability of the report in the news media, publication in a local newspaper, posting in public places (such as cafeterias or lunch rooms of public buildings,) or by the delivery of multiple copies for distribution by single-billed customers (such as apartment buildings, nursing homes, schools or large private employers, and community organizations.)

4. How do people served by non-community water systems get water quality information about their drinking water?

If your water supplier is a public water system, but not a community water system, contact the utility for water quality information.

5. Why does the current CCR contain results from previous calendar years?

Federal regulations require that if a system is allowed to monitor for regulated contaminants less often than once a year, the table must include the date and results of the most recent sampling. Thus, the table in the CCR may reflect the date and result of the last samples taken.